BetAhoy Cookie Policy

At BetAhoy, we use cookies and similar technologies to make our website work properly, to keep your account secure and to give you a smoother experience across our casino and sportsbook. This Cookie Policy explains what cookies are, how BetAhoy uses them, and what choices you have. By continuing to browse betahoy.co.uk, you agree to our use of cookies as described below, unless you adjust your browser settings to refuse them.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They allow the site to recognise your browser and remember certain information, such as your preferences or login status. Here at BetAhoy, we rely on cookies to support essential functions, such as processing deposits and withdrawals, as well as to understand how our games and betting markets are used.

Types of Cookies We Use

We use several categories of cookies on our platform. Our BetAhoy website relies on strictly necessary cookies, performance cookies, functionality cookies, and targeting cookies, each serving a different purpose.

• Strictly necessary cookies – these allow you to log in, verify your identity, and move around our site securely.
• Performance and analytics cookies – we use these to understand how visitors interact with our slots, live casino, and sportsbook sections.
• Functionality cookies – these remember your preferences, such as language settings or favourite games.
• Advertising and targeting cookies – we and our partners use these to show you relevant promotions, including our welcome bonus and free spins offers.

How We Use Cookies

We collect information through cookies to operate our services responsibly and in line with our licence from the UK Gambling Commission. Our BetAhoy platform, built on the EveryMatrix system, uses cookies to remember your session while you play slots, table games, or place bets on horse racing, greyhounds and football.

• We use cookies to keep you signed in securely during your visit.
• We track gameplay and betting activity to help us meet responsible gambling obligations.
• We remember your currency and language preferences, which for BetAhoy are GBP and English.
• We use cookies to measure the performance of our welcome bonus, including the 100% match up to 100 GBP and 20 Free Spins offer.
• We rely on cookies to detect fraud and protect your deposits made via debit cards or Trustly.

Cookies and Our Bonus Offers

Our BetAhoy team also uses cookies to track eligibility for promotional codes, such as BASS100, and to confirm wagering progress on bonus funds. This helps us apply wagering requirements correctly, including the x5 wagering on our welcome offer and the x5 wagering on slots linked to our Big Bass Splash promotion. Cookies also support our Drops & Wins promotions and giveaway races by recording your participation.

Third-Party Cookies

Some cookies on our site are placed by trusted third parties who help us deliver our services. At BetAhoy, we work with payment providers, platform suppliers, and marketing partners who may set their own cookies when you use our website.

• Payment providers such as Trustly may use cookies to process your deposits and withdrawals securely.
• Analytics providers help us understand traffic patterns across our casino and sportsbook pages.
• Marketing partners may use cookies to measure the effectiveness of campaigns that bring players to BetAhoy Casino.

We do not control these third-party cookies directly, but we require our partners to handle your data responsibly and in line with applicable UK data protection law.

How Long Do Cookies Last?

Some cookies are session cookies, which are deleted once you close your browser. Others are persistent cookies, which remain on your device for a set period so that BetAhoy can recognise you on your next visit. We use both types to balance convenience with your privacy.

• Session cookies help us keep your account secure during a single visit.
• Persistent cookies remember your login details and preferences for future visits to Bet Ahoy.
• Some marketing cookies may remain active for several months unless you clear them manually.

Managing Your Cookie Preferences

You are always in control of the cookies stored on your device. We at BetAhoy give you the option to manage or disable cookies through your browser settings, although doing so may affect certain features of our site, such as staying logged in or receiving personalised offers.

• You can delete existing cookies through your browser's privacy settings.
• You can block future cookies, though this may limit access to some parts of our casino and sportsbook.
• You can adjust settings separately for desktop and mobile browsers, since our BetAhoy site is available on both.

If you choose to disable strictly necessary cookies, you may not be able to log in, deposit funds, or place bets through our platform.

Cookies and Responsible Gambling

We also use cookies to support our responsible gambling tools. Our BetAhoy platform uses this information to recognise returning players and to apply any self-exclusion or deposit limits you have set. This helps us maintain a safer gambling environment in line with our licence conditions from the UK Gambling Commission.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our services. Any changes will be posted on this page, and we encourage you to review it periodically. Your continued use of betahoy.co.uk after changes are posted means you accept the updated policy.

Contact Us

If you have any questions about how we use cookies, please contact our support team through live chat or by emailing support@betahoy.co.uk. Our BetAhoy support team is available to help you understand your choices and how cookies affect your experience with us.